Monday, November 29, 2010 9:30:49 PM
This morning the bus was a no-show. We called the bus company at about 7:40 (pick up time is usually 7:05 - 7:15). After a being put on hold for a while we were told that the bus had broken down and was on its way. The bus company could not tell us when the bus would arrive because the radio was broken. At 8:00 AM, I decided to give up and took . . . read more »
Monday, November 29, 2010 9:27:45 PM
This morning our child's bus did not show up. I called the bus company several times this morning and I was repeatly put on hold and twice was hung up on. I was on the phone from 7:16 to 7:57 when I finally was able to speak to a dispatcher, the dispatcher placed me on hold and finally at 8:05 am the dispatcher confirmed that the bus would be . . . read more »
Monday, November 29, 2010 9:24:20 PM
This morning the School Bus never showed up. We first waited on the street for two hours, with my young child carrying a backpack, standing on the sidewalk with a temperature in the mid 30’s.
As our Bus driver & Matron decline to provide a mobile number, the only way for me to be informed is through the Company's Dispatcher, who never . . . read more »
Friday, November 19, 2010 4:15:46 PM
This morning we waited for the bus at the usual time. The bus had not arrived after a while so we called the bus company. We were informed that the bus driver had come and we were not there so the driver left. Our building's doorman reported that he had seen no school bus arrive that morning at any time. This was another no-show, so we had to . . . read more »
Wednesday, November 10, 2010 1:00:00 AM
Today we had to take our child to school becuase the bus had not arrived. It did eventually show up at 9:00 AM! 40 minutes after school starts. Apparently a child who is picked up in Staten Island was added to the route. Staten Island is nowhere near us or our child's school, hence the ridiculously late pick-up time. We filed a complaint with . . . read more »
Thursday, November 04, 2010 11:13:33 PM
Two letters came to the house about two routes that we would be on for the week of November 1, 2010.
On the morning of 11/1, neither of those, nor the bus we had been on for 3 weeks prior, had our child on their roster. I checked with the company and two of the escorts whose numbers I had.
Father had to take child to . . . read more »
Monday, November 01, 2010 11:00:15 PM
Today the principal called at about 3:30 PM to inform us that our child was still at school (dismissal is at 2:40 PM). The bus had still not arrived to bring our child home. The principal was very apologetic and said that there was a "mix-up" with the extended day program and that *all* the kids on the bus were still in school. Our child was ok . . . read more »
Monday, September 13, 2010 8:00:00 PM
Today was a half day at school. At around noon, a friend, and parent of our child's classmate calls and informs us that our child is stranded outside the school with no sign of the bus. Dismissal was at 11:30 AM that day. Our friend informs us that she happened to be walking by the pick-up area because she picked her child up that day. She saw . . . read more »