Thursday, January 21, 2021 4:24:00 PM
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Advice on SCHOOL BUS ROUTE complaints
from Parents to Improve School Transportation (PIST NYC)
Para consejos en español, llama Comité Timón 347-942-7413
OPT maximum times* (including 10-15 min. grace period)
Age Level
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School IN same BORO as home
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School OUT OF the home BORO
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Early Intervention
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60 minutes
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90 minutes
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Pre-K (CPSE)
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75 minutes
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105 minutes
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Kindergarten to 12th grade (CSE)
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90 minutes *
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115 minutes *
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When the bus route takes longer:
Call OPT Customer Service at 718-392-8855 every time;
get a Complaint Number & name; write it down.
Ask the school & other families on the route to do the same.
Bus driver/attendant can also file a report.
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* Join our fight to make these shorter & split up the grades! *
Also: Contact Gov. Cuomo to sign the EPP bill for recruitment and retention of well trained, experienced drivers & attendants.
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Email complaints work best if they include:
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Route number, company name
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Child´s name, OSIS number
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Child’s Busing Accommodations if any
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Dates, times, issues, Complaint numbers
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If your child has an IEP, stress the fact that busing is a related service and education is their civil right!
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City code says: in hot weather the bus should be at least 20 degrees F below the outside temperature.
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Ideas for who to copy on your most urgent Emails:
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Us! pistnyc@gmail.com
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If child has an IEP, also copy ccse@schools.nyc.gov
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If District 75, also copy D75council@schools.nyc.gov
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School Principal, Parent Coordinator, Busing Coordinator
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NY Lawyers for Public Interest betterbuses@NYLPI.org
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Your City Council member & the Education Committee Chair (Currently mtreyger@council.nyc.gov)
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For live feedback from friendly parents and union school bus workers, remove personal info and summarize issue on https://www.facebook.com/pistnyc/
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OPT Directors (all emails are: @schools.nyc.gov)
Bronx →
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Seth Brown
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SBrown14
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Brooklyn →
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Diane Beediahram
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DBeediahram
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Manhattan →
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Uri Fraenkel
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UFraenkel
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Queens →
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Glenn Risbrook
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Grisbrook
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Staten Island →
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Byron Kiste
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Bkiste2
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Pre-K, Early Intervention →
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EarlyChildhoodBusing
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Special Populations {Temporary Housing, Foster Care, Medical/Health Condition} & Exceptions
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Jodi Sammons Chen
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BusingExceptions
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Chief →
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Kevin Moran
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Kmoran2
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In case of further changes also use: PupilTransportationTeam@schools.nyc.gov
OPT Twitter is @nycschoolbuses
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Labor Donated by pistnyc.org parent volunteers 09/20